• Full Time
  • London
  • £34,000 to £42,000 per annum / Year

Website Tom Boswell Trees ltd

Experienced & Reliable tree services for Residential & Commercial areas

Base: Tom Boswell Tree Services Yard, Acton and flexible travel on a daily basis as required
Hours of work: 7.15-4pm Monday to Friday (occasional weekend work)
Accountable to: Operations Manager / Company Director

Role purpose:

TBTS is looking for a passionate and experienced arboriculturalist to work as part of a team of tree surgeons and ground men, ensuring the delivery of best in class tree surgery work.
The role of lead climber is a pivotal role in the company, being part of a tree surgery team in delivering great customer care. The successful candidate will be highly motivated, flexible and committed to continuous development of themselves, the team and the business.

Key Responsibilities:

  • Develop and maintain positive client relationships ensuring the continued positive reputation of the company.
  • Communicate effectively with clients, operations manager, tree surgery teams, support staff and Company Director, ensuring efficient running of the company and all of its work
  • Undertake health and safety work programmes, as agreed with the Operations Manager and/or Company Director and in line with industry best practice. This includes risk management for jobs of work.
  • Support the management team including individual team leaders in their decisions and contribute to the financial efficiencies of the company
  • Demonstrate commitment to continuous professional development, keeping up to date with changes in best practice within Arboriculture. Ensure to maintain any industry relevant qualifications as required by job
  • Ensure all information relating to TBTS and its clients is managed confidentially and in line with relevant information governance legal requirements and ensures information and data is dealt with legally, securely, efficiently and effectively
  • Effective liaison with local authorities (and other relevant partners) in relation to jobs, completing and seeing through tree work applications and /or contractor requirements to deliver the job.
  • Any other roles and responsibilities as required by the company including undertaking the lead tree climber role – this may include client liaison, briefing of team members, high quality and safe tree surgery, stump grinding and other related tasks.
  • Drive and complete maintenance checks on work vehicles

Personal Specification

Essential Desirable
Qualifications
  • Level 3 certificate in Arboriculture or above.
  • Current Driving Licence
  • Current first aid qualification
  • Relevant technical qualifications for lead climber role (e.g. NPTC chainsaw and climbing qualifications)
Knowledge and Skills
  • Up to date knowledge of latest industry best practice in arboriculture
  • Computer skills (e.g. email, document management etc)
  • Effective communications skills – verbal and written
  • Skills to manage conflicting priorities and manage workload
  • Effective team leadership and management skills
  • Effective face to face customer service skills as will positively impact new and repeat business
  • Working knowledge of environmental and planning law as relevant to tree works
Experience
  • 2 years minimum industry experience
  • Arboricultural contracting and pricing
  • Use of Visual Tree Assessment techniques
  • 3 years’ experience in aboricultural industry
Behaviours
  • Relentless focus on client satisfaction and delivery of high services every time
  • Demonstrate calmness and ability to problem solve in challenging situations
  • Work in a collaborative way to deliver efficient and effective running of TBTS
  • Highly self-motivated and committed to continuous development for themselves and others
  • Resilient
  • Flexible to implementing new ideas and changes
Other Possible out of hours work

Apply Now

To apply for this job email your details to jobs@tomboswelltrees.com.