The Values We Follow
Residential & Commercial Tree Services
Based in West London, we provide tree felling services across London, Central London and surrounding areas.
Our values shape how we work every day. Developed collaboratively by our team, they reflect the behaviours, attitudes and standards we expect from ourselves and each other. More than words on a wall, they guide our decisions, influence how we work with clients and colleagues, and help us maintain the high standards that define TB Trees. So, what are they?
Teamwork
We work together, support each other and succeed as one team.
- Actively seek out and include others
- Show up with consistent team mindset ‘We not me’
- Focused on shared team and company success
Respect
We treat everyone and everything with care and consideration.
- Be a good listener
- Acknowledge the contribution of others
- Challenge poor behaviour
Great Customer Service
We go above and beyond to deliver a professional and positive experience.
- Have a positive, proactive approach
- Work to get jobs and tasks completed on time
- Go above and beyond when required
Communication
We keep things clear, honest, and open—always.
- Be open to feedback both positive and challenging
- Set clear expectations
- Be understanding and respectful of others
Accountability
We take ownership of our actions and follow through on our responsibilities.
- We don’t deflect or shift blame
- Ownership of our part in an outcome – good or bad
- Set clear goals and objectives
What You Can Expect From Us
Working with us means dealing with a responsive, professional and expert team. It means a car, straightforward approach where trust, communication and accountability sit at the heart of every client relationship.
With multiple teams operating daily, we can respond quickly to enquiries, arrange site visits and provide clear quotations without unnecessary delay. All of our staff are directly employed, fully trained and managed in-house – we do not subcontract our tree work. This means we remain fully accountable for quality, safety and service from start to finish.
You can expect:
- Expert advice from experienced arboricultural professionals
- Friendly, approachable people who take pride in their work
- Fast responses and clear, transparent quotations
- Reliable teams who arrive on time and work efficiently
- A strong and consistent focus on health, safety and site management
- A tidy finish — we aim to leave every site cleaner than we found it
We take pride in delivering a service that is organised, clearly communicated and completed properly the first time.
Why Tom Boswell Trees?
Trusted by commercial and residential clients across West London for professional tree work, clear communication and high standards of safety.
Experience
Started in 2008, Tom Boswell Tree Services brings years of hands-on arboricultural experience to every job. We work across residential gardens, estates, schools, housing organisations and commercial sites, with up to four teams operating daily to keep projects moving efficiently. Whether you need one-off tree work or ongoing maintenance, we provide practical advice, quality workmanship and a professional service from start to finish.
Trust
We are proud to be an Arboricultural Association Approved Contractor, a recognised benchmark used by local authorities and government bodies. We have also built a strong reputation for customer care, with hundreds of reviews and long-standing relationships with both residential and commercial clients. When you choose us, you are choosing a team that values safety, accountability and doing the job properly.
Our Promise
We turn up when we say we will, communicate clearly, and carry out agreed work to a high standard. We aim to make the whole process straightforward — from survey and quotation through to completion — while keeping sites safe, tidy and well managed. For commercial clients, that means a dependable contractor who understands planning, communication and responsibility. For domestic clients, it means a friendly team you can feel comfortable having on your property.
How it Works in 3 Steps
1.
Contact Us for a Survey
Get in touch to discuss the tree work you need. We will arrange a convenient time to visit the site, assess the trees, and understand exactly what is required for your residential or commercial property.
2.
We Carry Out Approved Work
Once you are happy to proceed, our team will complete the agreed work safely, professionally, and in line with industry best practice. We keep you informed throughout and ensure all work is carried out to a high standard.
3.
We Leave Your Site Safe & Tidy
When the job is complete, we make sure the site is left clean, tidy, and safe. We remove waste where agreed and ensure you are happy with the finished result before we leave.
We are Fully Accredited
Arboricultural Association Approved Contractor
Tom Boswell Tree Services Ltd is proud to be an Arboricultural Association Approved Contractor.
This nationally recognised accreditation confirms that our business meets rigorous professional standards across four key areas:
- Professional tree work standards and arboricultural knowledge
- Health, safety and competent working practices
- Robust office systems and procedures
- Excellent customer care and business practice
This standard is widely used as a benchmark by local authorities, commercial organisations and government bodies, and reflects our commitment to professionalism and continual improvement.
We Have Over 200+ Positive Reviews
Tree Surgeon London Areas Covered
Residential Tree Services